At Graise Aesthetics, our goal is to ensure that every client is satisfied with their experience and the results of their treatments. Please review our refund policy below:
Due to the nature of our services, Graise Aesthetics does not offer refunds for any treatments or procedures that have been completed. This policy applies to all services, including but not limited to muscle relaxers (Botox/Dysport/Jeuveau), dermal fillers, vitamin shots, and advanced skin regenerative therapies.
Refunds are not available for prepaid treatment packages or series of treatments once the package has been initiated. If you are unable to complete a series for medical reasons, please contact us to discuss alternative arrangements or the possibility of transferring the remaining sessions.
Unopened and unused products in their original packaging may be returned within 14 days of purchase for a full refund. Opened or used products are not eligible for a refund but may be exchanged in certain circumstances, such as if a product is defective. Please contact us for assistance with any product-related issues.
If you need to cancel or reschedule an appointment, please do so at least 24 hours in advance. Failure to provide adequate notice may result in a cancellation fee. Deposits for certain procedures are non-refundable but may be applied to rescheduled appointments if canceled with appropriate notice.
If you are not satisfied with the results of your treatment, please notify us within 7 days of your service. We are committed to working with you to address your concerns and may offer additional treatments or corrections at no extra cost, depending on the situation. However, no refunds will be provided.ns.
In exceptional cases, and at the discretion of Graise Aesthetics management, partial refunds or credits may be issued. These will be evaluated on a case-by-case basis and are not guaranteed.
To request a refund, exchange, or discuss a concern with your treatment, please contact us at:
Graise Aesthetics
Westlake Village, CA
[(805) 552-5532
hello@graiseaesthetics.com
870 Hampshire Rd #P, Thousand Oaks, CA 91361]
Graise Aesthetics reserves the right to modify or update this Refund Policy at any time. Changes will be posted on our website, and continued use of our services indicates your acceptance of any revised terms.
By scheduling an appointment or purchasing a product, you acknowledge and agree to this Refund Policy.
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